Privacy Policy

Effective Date: 18th September 2024

McLintock’s Dairy (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://doorstepmilk.com] (the “Site”) and use our services. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.

1. Information We Collect

We collect several types of information, including:

  • Personal Identification Information: Name, email address, phone number, delivery address, and payment details when you place an order.
  • Non-Personal Information: Browser type, operating system, IP address, and browsing behaviour on our website.
  • Cookies: Our Site uses cookies to improve your browsing experience and collect information on your preferences.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • To process and deliver your orders.
  • To communicate with you regarding your orders, deliveries, and customer service enquiries.
  • To provide updates on products, services, promotions, or offers.
  • To improve our website, services, and user experience.
  • To comply with legal obligations or enforce our terms and conditions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site and providing our services, such as payment processors or delivery partners.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal data:

  • The right to access, correct, or delete your personal information.
  • The right to object to or restrict the processing of your data.
  • The right to withdraw consent at any time where we rely on your consent to process your data.
  • The right to lodge a complaint with a supervisory authority if you believe that our processing of your data infringes data protection laws.

To exercise any of these rights, please contact us at [insert email/contact details].

6. Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to:

  • Enhance the functionality of our Site.
  • Analyse visitor behaviour and Site traffic.
  • Personalise your experience.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. However, some parts of the Site may not function properly if you disable cookies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

McLintock’s Dairy
Email: info@doorstepmilk.com
Phone: 07827 600976